EN/
Romana
Legal Waranty
Legal Guarantee of Conformity
In accordance with EU regulations, IMKER products benefit from a 2-year legal guarantee of conformity for consumers (individuals).
The standardized European Union notice above explains the legal guarantee rights applicable when purchasing goods. Use the associated link for more details:
👉 Official EU shopping guarantees information
Brief: what does the EU legal guarantee of conformity mean and what rights does it cover
If the products you buy turn out to be defective or do not look or function as described, the seller must repair or replace them free of charge. If this is impossible or the seller cannot repair/replace the products within a reasonable time and without significant inconvenience to you, you are entitled to a full or partial refund.
You always have the right to a 2-year guarantee from the moment you take possession of IMKER products. The 2-year legal guarantee of conformity begins as soon as you receive the product.
If a defect becomes apparent within 1 year of delivery, you do not have to prove that it existed at the time of delivery. It is assumed that the defect existed, unless the seller can prove otherwise.
In some EU countries, national legislation provides for a different legal guarantee period and other conditions. Check the complete information by accessing this link from the official European Union website - here.
FAQ
What is the legal guarantee of conformity for IMKER products?
The legal guarantee of conformity is the statutory right of consumers (individuals) ensuring that purchased products which are defective or do not match the description or promised characteristics are repaired, replaced, or refunded by the seller, in accordance with European Union rules.
What is the validity period of the legal guarantee?
The legal guarantee period is 2 years and begins the moment you take possession of the IMKER product.
What are my rights if the purchased IMKER product is defective?
The seller (IMKER) is required to:
-
Repair or replace the product free of charge, with no additional cost to you.
-
Provide a full or partial refund if repair or replacement is impossible or cannot be accomplished within a reasonable time and without significant inconvenience to you.
Who has to prove the existence of a defect if it appears over time?
If a defect becomes apparent within 1 year of delivery, you do not have to prove that it existed at the time of delivery. It is presumed that the defect already existed, unless the seller can prove otherwise.
Where can I find additional official details regarding consumer rights in the EU?
Complete and detailed information provided by the European Commission can be consulted on the official European Union website.